Amanda Baker
10/01/2026 03:31 AM
I guess I missed the sign on the door about phone use. I was visibly on my phone when I entered, and even while I was speaking with the employee who was training the very kind woman at the front desk. What bothered me was that no one said anything until after I had already entered, and then it was addressed in a way that felt extremely public and embarrassing in front of everyone.
I’m autistic, although most people probably wouldn’t know that by looking at me. I usually wear headphones and can handle most situations without an issue, but this interaction was incredibly overwhelming for me. I wasn’t even actively talking on the phone my mom was simply still connected because she was undergoing a treatment she was worried about and had called me right before I walked in.
I completely understand that businesses have policies, and I would have had no problem putting my phone away if someone had quietly and respectfully reminded me before I entered. This just could have been handled so much more kindly, discreetly, and calmly.
Unfortunately, the experience was upsetting enough that I don’t think I’ll be comfortable coming back for a while. I hope they consider a more private and compassionate way of addressing situations like this in the future, especially because disabilities and sensory differences aren’t always visible.
